DLA Piper LLP (US) is a leading global business law firm. We are committed to attracting, developing, and retaining the best people across our practice and business service groups. We are looking for collaborative, results oriented people who enjoy working in a fast paced environment and have exceptional problem solving skills.
If you are a highly talented Sr Knowledge Content Analyst interested in supporting the firm’s Research & Knowledge Services department, we want to hear from you!
This position is located in the San Diego – Downtown office. Relocation will be offered according to the Firm’s relocation policy. This position may also be located in other DLA Piper – US offices upon approval of hiring manager.
The Knowledge team, staffed by analysts with advanced degrees, provides innovative solutions to allow lawyers and staff to work more efficiently while maintaining quality. We use cutting edge technology, including analytics, AI and Legal Lean workflow initiatives to deliver these solutions.
Our teams offer a collegial, fast-paced and challenging environment, continuous career growth and access to the most innovative knowledge resources and platforms. The effectiveness of our work is immediate and clear. Analysts will swiftly see how their work enhances our business development and contributes to the success of the firm.
What will your day look like? You will be responsible for developing and managing knowledge systems that identify, collect and leverage the firm’s internal/external knowledge to promote a more efficient work flow and provide easy access to pertinent information and analytics. This role will require you to manage the implementation of KM projects across US Practice groups, which includes outlining schedules, parameters, costs, equipment and timelines to rollout new KM projects, programs, and systems. All KM projects and initiatives will be monitored and evaluated via data analysis, benchmarking and other tools as needed.
Your goal is to maintain an end-user focused mindset for developing KM solutions that align with the firm’s strategic goals by developing solutions for knowledge systems and processes. By collaborating with IT, Research, Digital Services and various outside vendors, you will develop a clear methodology for knowledge capture, transfer and reuse. Additional duties include researching and reporting on analytics that capture the ROI of KM initiatives and ensuring continued expertise in industry trends in knowledge management, the legal profession and practice group specific resources.
We offer exceptional career opportunities in an environment that is challenging, rewarding, and, we believe, truly different from our competitors. Our employees enjoy a competitive benefits package and a dynamic and diverse environment in which they can build a long and fruitful career and reap the rewards of their success.
To learn more about DLA Piper, please visit our website
Agency applications will not be considered.
Juris Doctor degree or Master of Library Science
5 years’ knowledge management experience in a law or professional services environment
Strong proven project management and analytical skills
Deep understanding of KM trends, principles, technologies and best practices as they related to law firms and practice group workflows
Strong verbal and written communication skills
Experience with data analysis, data science and/or data visualization methods and tools
Proficient with MS Excel, MS Access, various KM platforms/solutions, integrated library systems and document/content management systems
Experience with developing and governing taxonomies and controlled vocabularies
Strong understanding of UI/UX principles
Practice experience a plus
Strong, working knowledge of law library resources, fundamentals and procedures