Keller Rohrback L.L.P., a nationally recognized law firm, is seeking a junior-level IT Systems Engineer with 3+ years of relevant experience in a professional services environment. This employee will help maintain our firm’s software and server applications, provide 2nd tier software and hardware support, and act as backup to the IT Supervisor. They will be the point person for our small number of Access and SQL databases, and will create scripts and macros for automating processes. Candidates must be able to work a flexible schedule that will include occasional evening and weekend work hours.
Initial responsibilities include, but are not limited to:
Perform maintenance to keep networking equipment and servers to latest software builds.
Manage backups and storage devices for all servers and data.
Manage Exchange Environment (Office 365)
Manage Hyper-V Cluster hosts and virtual machines
Manage network firewall to include firewall rules, NAT rules, and VPN access
Assist with planning and executing firm-wide software/hardware upgrades and rollouts.
Maintain and customize software programs on firm computers.
Provide 2nd tier diagnosis and repair of hardware and software problems and work with vendors to resolve difficult issues.
Create and maintain firm-wide Access and SQL databases.
Program VBA macros and PowerShell scripts to streamline processes.
Assist and provide backup coverage for the IT Manager.
3+ years relevant experience in IT, including experience with end-user assistance, including the following applications:
Windows Server 2012r2 / 2016
Active Directory (LAPS, Secure LDAP, Group Policy)
Administration of Azure environment (Servers and Networking)
MS SQL databases and MS Access databases.
iPhone and other smartphone devices and tablets.
Familiarity with web servers, Linux, and Mac O/S is a plus.
A winning candidate will:
Advanced troubleshooting experience with Microsoft applications and operating systems.
Be a self-starter, with the ability to work independently as well as in a team environment.
Show project management experience with attention to detail and effective communication.
Be able to manage multiple, time-sensitive projects and adhere to tight schedules.
Reflect strong analytical and problem-solving skills, with consistent follow through.
Show a strong customer-focus and ability to work with a diverse group of people with various levels of training and learning styles.
Observe strict confidentiality of firm and client matters.
Have earned a reputation for being accurate, efficient and smart.
Keller Rohrback L.L.P. offers a strong, collaborative team environment; competitive compensation and generous benefit package. Interested applicants should submit a cover letter, resume and references to email@example.com. No phone calls, please.