A boutique, well-established, highly successful plaintiff’s class action law firm has an exciting opportunity for a highly motivated and entrepreneurial Information Technology Manager. You will be responsible for the management, strategy and execution of IT infrastructure, including ongoing processes, procedures, and implementation of new IT systems and policies. You will serve as the point-person for day-to-day firm technology operations.
A sample of what you will do:
Manage firm-wide IT operations and technical projects in alignment with organizational goals.
Serve as focal point for all inter-office IT-related matters and provide direction, guidance, and training to IT stakeholders.
Identify and recommend new technology solutions and devise and establish IT policies and systems, in consultation with senior-level stakeholders.
Oversee external IT vendors and contractors to ensure cost effectiveness, high service standards, cybersecurity, and completion of work.
Manage operational budgets and undertake financial analysis of operating costs and expenses to identify cost savings and efficiencies.
Oversee purchasing of IT equipment, any necessary software, and manage inventory including device procurement and configuration, and ongoing device inventory audits.
Support finance team with regard to proper authorization and recording of IT asset additions and disposals from the general ledger.
Provide hands-on technology support and be responsible for the installation, maintenance, troubleshooting, and repair of workstations, application software, computer hardware, telephone, videoconferencing and mobile technology.
Manage the firm's help desk and direct user support services, providing support for workstations, networks, software applications, telephony, copiers and other technologies, also providing assistance with intranet and web-based applications.
Maintain the Firm’s mail server, data storage, and network connectivity and handle routine preventative maintenance to the organization’s network operations.
Assume responsibility for file maintenance, daily backups, and disaster recovery plans.
Coordinating IT activities to ensure data availability and network services with as little downtime as necessary
Direct the effective delivery of all telephonic, audio/visual, and computer system networks, development, and disaster recovery systems and processes.
Oversee information security, both at the cloud level as well as internal network level including system monitoring and threat detection, identifying security vulnerabilities and eliminating them with strategic solutions that increase security.
Provide logistics management to support the use of the facility for meetings, training, and daily operations.
Work on virtual conference / Zoom Rooms construction project as it relates to the AV and IT hardware and software installation in conjunction with the Building Manager, interior designers, and AV/IT vendors for this project.
Possibly oversee space planning, relocation, and renovation projects.
Possibly oversee the acquisition and maintenance of office furnishings.
Liaise with outside Facilities vendors.
Contribute to safety functions, including emergency preparedness, disaster recovery, business continuity, and evacuation procedures and plans.
Attend weekly operational meetings as needed.
Litigation IT Support
Review litigation needs and advise on technology products to meet needs
Assist with procurement and roll out of litigation products.
Handle complex electronically stored information (ESI) collections, inquiries, data processing and transfer, database setup, and data migrations.
Participate in presentations and training on various litigation support topics.
Assist with and prepare plans for case-specific support such as document productions and trials, including the ability to set up a trial war room space.
Educate and advise case teams on eDiscovery best practices and procedures.
Serve as an interface between the attorneys and paralegals, and eDiscovery vendors.
Reports directly to the Controller.
Bachelor’s degree and 5+ years of experience working in a law firm.
Knowledge of eDiscovery procedures and resources required.
Comprehensive knowledge of e-discovery management software (Concordance or similar).
Strong familiarity with
CaseSoft Suite (CaseMap, TextMap, TimeMap)
Database Management systems
Payroll vendor platforms such as PAYCHEX, ADP, Paylocity
Excellent written and verbal skills with the ability to communicate to both technical and non-technical audiences.
Ability to lift to 50 pounds.
Prior trial experience.
Additional Salary Information: Generous bonus based on your and the firm's performance. There may be some flexibility with salary DOE.
About Hampton O'Bannon Partners
Legal and executive search recruiter based in San Francisco with 20+ years of experience placing staff and attorneys in law and VC firms, and in-house. Executive search level screening and service. We want to get to know you so we make the best match!