Immigration Practice Manager, Boston, MA – Iandoli Desai & Cronin P.C., located in the historic Charlestown Navy Yard, seeks an Immigration Practice Manager for a full-time, 40 hrs/week position. We are dynamic eight attorney and twelve paralegal immigration law firm serving professionals, businesses, and academic institutions. Our clients are leaders in medicine, engineering, bio-technology, and academia.  We are seeking a Practice Manager to:

Process Flow:

• Develop or enhance, implement and document internal case processing and procedures.
• Review current internal paralegal workflow processes and procedures to document procedures in place.
• Develop or enhance and implement paralegal case management processes and procedures.
• Train or re-train paralegals on proper processes and procedures.
• Work with Billing to identify areas for improvement as they relate to Paralegal involvement.

Database Management & Reporting: 

• Serve as Point of Contact with our Edge/LawLogix database.
• Develop and create weekly client reports for paralegal/attorney teams.
• Coordinate with paralegals to ensure client database is updated as need.
• Develop and run weekly case reports for each paralegal/attorney team to ensure adequate staffing and fair distribution of cases amongst paralegals.

Training:

• Identify training needs and develops, implement and manage paralegal training manual and program for onboarding and for continuing education.
• Update training materials as needed.
• Conduct hands-on paralegal training, to include substantive immigration law as well as filing procedures and internal protocols.
• Chair biweekly or monthly paralegal group meetings on “hot topics”.

Career Development, and Team-Building:

• Develop in-depth understanding of professional development needs within the group and manages satisfaction and retention initiatives.
• Manage annual review process for attorneys and paralegals.
• Prepares and follows through on individual attorney and paralegal development plans.
• Develops and manages initiatives to create a cohesive team and meaningful connections within the group.
• Facilitates communication within the group, including proactively developing and managing various practice group communications.

Special Projects:

• Manage closing file/scanning process.
• Transition our fee agreements into templates and manage the process to send clients prior to engagement.
• Oversee updating and creating client materials, including approval packages, process memos or guides, etc.
• Review and billing process.

Requirements:

• 5+ years of experience in a senior level capacity at an immigration law firm
• Expert knowledge of procedural requirements for various types of nonimmigrant and immigrant visas and client processes.
• Knowledge of case management systems, preferably Edge/LawLogix.
• Experience corresponding with clients directly on case processing and other procedural matters.
• Ability to prioritize own work and team’s work and take on multiple projects.
• Excellent attention to detail.
• Excellent organizational skills
• Strong facility with case management reporting analytics.
• Exercises excellent independent judgment.

Exclusively working via telecommuting/work-from-home is not feasible for this position.  We are in a hybrid model allowing up to 2 days work from home.

Please email résumé and cover letter to careers@iandoli.com with “Practice Manager” in the subject line. No phone calls please. Absolutely no recruiters. Only those candidates selected for an interview will be contacted